Legal
Please read these terms carefully before using our services.
By accessing or using the services offered by Elite Booking Desk ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms in full, you may not use our services. These Terms and Conditions constitute a legally binding agreement between you and Elite Booking Desk.
Elite Booking Desk provides private concierge booking services exclusively for residents of and travelers within the United States of America. Our services include, but are not limited to, booking flights, hotels, vacation rentals, car rentals, concert and event tickets, theme park admissions, ski passes, and utility bill assistance consultations.
Elite Booking Desk acts as an independent concierge service. We facilitate bookings and reservations on behalf of our clients through verified, legitimate United States of America-based providers. We are not a licensed travel agency, a ticket broker, or a utility provider. We are a service that assists clients in accessing rates and availability through our established network of verified sources.
All services are subject to availability at the time of inquiry. We make no guarantee that any specific rate, ticket, or booking will be available for any given date, event, or destination. Quoted savings percentages are calculated against publicly available market rates at the time of inquiry and may vary.
Our services are available exclusively for bookings originating in or intended for use within the United States of America. We do not accept bookings for services outside of the United States of America unless the booking originates from a United States of America airport or point of departure.
We reserve the right to decline any booking request at our sole discretion. We may decline requests that we believe cannot be fulfilled at a meaningful discount, that fall outside our service categories, or that we have reason to believe are intended for unauthorized resale or commercial purposes.
The price quoted to you at the time of confirmation is the final price you will pay. Elite Booking Desk does not add hidden fees, service charges, or supplemental costs after a booking is confirmed. The quoted price is inclusive of our service fee, which is incorporated into the total amount presented to you before confirmation.
Payment terms, accepted methods, and processing procedures will be communicated to you at the time of booking confirmation. All prices are quoted and payable in United States of America dollars unless otherwise specified in writing at the time of booking.
We make every effort to ensure that prices quoted are accurate and available at the time of communication. In the rare event of a pricing error, we will notify you before completing the booking and give you the opportunity to proceed at the correct price or cancel without penalty.
Cancellation and refund policies vary depending on the type of booking and the policies of the underlying service provider. At the time of booking, we will communicate the cancellation and refund terms applicable to your specific reservation. In general, the following applies:
Elite Booking Desk will facilitate any cancellation or modification requests on your behalf and will communicate any applicable fees or refund amounts as provided by the underlying service provider.
You are responsible for ensuring that all information you provide to us is accurate, complete, and current at the time of booking. This includes names, travel dates, contact details, and any special requirements. Elite Booking Desk is not responsible for errors in bookings that result from inaccurate information provided by the client.
You are responsible for ensuring that you meet all requirements for your booking, including valid government-issued identification, travel documentation, visa requirements for international travel, and any age or eligibility requirements for specific services.
Elite Booking Desk acts as an intermediary service and is not responsible for the performance, quality, or outcome of services provided by third-party providers including airlines, hotels, rental agencies, event organizers, or any other provider. Our liability to you is limited to the amount paid directly to Elite Booking Desk for the specific booking in question.
We are not liable for any indirect, consequential, incidental, or special damages arising from your use of our services, including but not limited to loss of business, loss of profits, personal inconvenience, or costs associated with alternative arrangements necessitated by a service provider's failure to perform.
Nothing in these Terms and Conditions limits our liability for fraud, gross negligence, personal injury caused by our negligence, or any liability that cannot be excluded or limited under applicable United States of America federal or state law.
You agree to indemnify, defend, and hold harmless Elite Booking Desk and its representatives from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our services, your violation of these Terms and Conditions, or your violation of any rights of a third party.
All content on this website, including text, graphics, logos, and design, is the property of Elite Booking Desk and is protected by applicable intellectual property laws of the United States of America. You may not reproduce, distribute, or use any content from this website without our express prior written permission.
You agree not to use our services for any unlawful purpose, to attempt to gain unauthorized access to our systems or communications, to submit false or misleading information, to use bookings for unauthorized commercial resale, or to engage in any activity that could damage, disable, or impair our ability to provide services to other clients.
These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America and the state in which Elite Booking Desk operates, without regard to conflict of law principles.
Any disputes arising from or relating to these terms or our services will first be addressed through good-faith negotiation between the parties. If the parties are unable to resolve the dispute through negotiation within 30 days, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where applicable law requires otherwise or where either party seeks emergency injunctive relief to prevent irreparable harm.
If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, without affecting the validity and enforceability of the remaining provisions.
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting to this website with an updated effective date. Your continued use of our services following the posting of changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
For any questions or concerns regarding these Terms and Conditions, please contact us through our WhatsApp channel. Details are available on our Contact page.